Privacy & Cookies
We at Eldridge Acre Partners (“EAP” or “We,” “Us,” or “Our”), have created this Privacy & Cookie Policy (”Privacy Policy”) to explain how we collect, use and share information we obtain through our website located at www.eldridgeacre.com (the “Site”) as well as any internet services we may offer (together, the “Internet Services”). Except as described in Sections 2 and 4, this Privacy Policy does not govern our use of any information you communicate with us in any manner other than through the Internet Services, including but not limited to information you provide to us when you call us or write to us. Because the Internet is global, information about you that we collect may be transferred to, processed in, and held in countries (including the United States) other than the one in which you reside. By using this Site, you explicitly consent to such use of your information and agree to the terms of this Privacy Policy. This Privacy Policy was updated as of October 2023, and as described below, may be updated from time to time.
1. Information We Automatically Collect, Including Through Use Of Cookies
We automatically collect certain information to help us understand how you use the Internet Services (which we will refer to in this Privacy Policy collectively as “Usage Data”). For example, each time you visit the Site we may automatically collect your IP address, browser and computer type, access time, the webpage from which you came, and the webpage(s) that you access during your visit.
We may combine Usage Data with Personal Data in a manner that enables us to trace Usage Data to an individual user.
We also may use cookies (which are small amounts of data sent from a web server to your browser that are stored on your computer’s hard drive) to keep track of your use of the Internet Services to improve the quality of the Internet Services. Generally, you can set your browser not to accept cookies or to notify you if you are sent a cookie, giving you the opportunity to choose whether or not to accept the cookie. Please note that if you do set your browser not to accept cookies, certain Internet Services may not function properly.
Some web browsers may have “do not track” settings. This Site does not honor “do not track” settings.
We do not knowingly collect information from minors nor do we target the Site to minors.
2. Our Information Sharing Practices
Generally, except as otherwise described in this section and in Section 4 of our Privacy Policy, we will not share your Personal Data or Usage Data (which we will refer to in this Privacy Policy collectively as “User Information”) with any third party without your permission.
Third-Party Service Providers. We may employ other companies and individuals to perform functions on our behalf, such as for analyzing data and providing certain of the Internet Services. These third-party service providers have access to personal information needed to perform their functions, but we require that they not use personal information for other purposes. Personal Data is not shared with any unaffiliated third-parties for their marketing purposes.
Phone Numbers. Notwithstanding anything in this Privacy Policy to the contrary, any phone numbers collected and any consent provided for sending and receiving text messages to those phone numbers will not be shared with any Third-Party Service Providers.
Other Disclosure Scenarios. Notwithstanding anything in this Privacy Policy to the contrary, we reserve the right, and you hereby expressly authorize us to, share any User Information: (1) in response to subpoenas, court orders, regulatory requests or legal process, or to establish, protect or exercise our legal rights and interests or defend against legal claims; (2) if we believe it is necessary in order to investigate, prevent or take action regarding inappropriate or illegal activities, fraud, or situations involving potential threats to the safety of any person or property; (3) if we believe it is necessary to investigate, prevent, or take action regarding abuse of the Site’ infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (4) to our parent company, subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honor this Privacy Policy); (5) as part of a corporate transaction with a successor or affiliate or in connected with any acquisition, merger or sale of assets; or (6) with third parties who provide services to us; provided, however, that in those circumstances we request that our service providers not share your User Information in a manner inconsistent with this Privacy Policy.
3. Modifying And Deleting Your Personal Data
We have controls in place designed to ensure that the information we have is relevant, accurate, and appropriate for the purposes used. If you believe that any data about you is inaccurate, please let us know by contacting info@eldridgeacre.com. Please note that any Personal Data that we have copied may remain in back-up storage for some period of time after your request, and that if you delete certain information you may not be able to use our services in the future without re-submitting such information. Also, please note that we will maintain Personal Data in our database whenever we are required to do so by law or regulation.
Under California Civil law, Californians are entitled to request information relating to whether a business has disclosed personal data to any third parties for the third parties’ direct marketing purposes. Californians who wish to request further information about our compliance with this statute or who have questions, more generally, about our Privacy Policy and our privacy commitments and our Site should contact us at info@eldridgeacre.com.
4. SEC Regulations S-P, S-AM And The GRAMM-LEACH-BLILEY ACT - Privacy Notices
Some regulators such as the Securities and Exchange Commission, the U.K. Information Commissioner and the Federal Trade Commission have adopted rules that require financial institutions, like EAP, to provide privacy policy notices to their clients. EAP believes that protecting the privacy of current, former and prospective investors and their personal information is of the utmost importance and we are committed to maintaining the privacy of such information in our possession. In accordance with these rules, we are providing current and prospective investors with the following information:
EAP collects non-public personal information about current and prospective investors from the following sources: (i) information we receive from current and prospective investors on managed account agreements or subscription documents and related forms (for example, name, address, social security number, birth date, assets, income, investment experience); (ii) information about investor’s transactions with ACRE; and (iii) the Internet Services.
We restrict access of current, former and prospective investors’ non-public personal information to our affiliates and their personnel, counsel, regulators, auditors, administrators, counterparties, and service providers who need to know that information in order to (i) ensure compliance with applicable laws and regulations, (ii) administer your account and provide products or services to EAP and/or its investors, or (iii) as otherwise required by law. EAP maintains physical, electronic and procedural controls in keeping with federal standards to safeguard the non-public personal information about current, former and prospective investors that is in our possession.
Non-public personal information is not shared with third-parties for their marketing purposes.
If, at any time in the future, it is necessary to disclose any of a client’s personal information in a way that is inconsistent with this policy, EAP will give advance notice of the proposed change so that its clients will have the opportunity to “opt out” of such disclosure.
5. Security
We have implemented reasonable measures to help protect your User Information from loss, misuse or unauthorized access or disclosure. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security.
6. Links
The Site may contain links to other websites. We are not responsible for the privacy practices of any such other website (whether accessed through an advertisement, service or content link) and urge you to review such practices prior to submitting any information to such websites.
7. Changes
We may update this Privacy Policy from time to time. If under any such update we make any material change to the way in which we treat your User Information, we will inform you of such change via e-mail or by posting a notice on relevant areas of the Site. Any updated version of this Privacy Policy will be effective as of the date set forth therein. By continuing to use Internet Services, you expressly agree to the terms of the Privacy Policy.
8. International Data Transfers
Information we hold about you may be transferred to other countries, which may include countries outside of the U.S. (including the UK and/or the European Economic Area (“EEA”) where our vendors conduct their activities. Where we transfer your personal data to another country, we will ensure application of the same standards of privacy protection as set out in this Privacy Policy regardless of the international transfer or processing of Personal Data.
9. Questions
If you have any questions about this Privacy Policy, please feel free to contact us by e-mail at info@eldridgeacre.com.